Responsible Gaming – Dream Lotto Oz’s Commitment to Safe Play

At Dream Lotto Oz, we’re passionate about fostering responsible gaming and ensuring every player enjoys a secure, fair, and well-regulated lottery experience. Our goal is to educate players on safe play, provide tools for self-management, and connect those in need with support resources to maintain healthy gaming habits.

1. Our Commitment to Responsible Gaming

• ✔ Inform players about responsible gaming practices and possible pitfalls.
• ✔ Provide self-regulation mechanisms, i.e., participation limit.
• ✔ Provide guidance and support to players who need help with gaming activity.
• ✔ Adhere strictly to Australian gambling legislation, ensuring fairness, transparency, and responsible gaming.

2. Responsible Gaming Guidelines

• ✔ Play for Fun, Not for Profit – Keep the lottery as a form of entertainment, not a money-making enterprise.
• ✔ Set a Budget – Determine your budget in advance and adhere to it.
• ✔ Don't Chase Losses – Avoid putting down more money to fund losses following a losing draw.
• ✔ Take Breaks – See to it that gaming doesn't interfere with your day-to-day life or responsibilities.
• ✔ Monitor Your Habits – Periodically review your lottery habits to remain in control.

3. Self-Exclusion & Player Protection Tools

Self-Exclusion

Individuals can opt out from playing by stepping out of the game for an allowed period.

Setting Limits

• ✔ Play Participation – Limit number of plays weekly.
• ✔ Budget Conscious – Manage cost spent on tickets.
• ✔ Game Duration Aware – Keep track of playing duration time spent playing lotto.

4. Recognizing Problem Gambling

• ✔ Being unable to keep a record of money spent, or money spent at gambling activities.
• ✔ Feeling stressed, guilty, or worried about gambling on the lottery.
• ✔ Selling possessions or borrowing money to fund gambling.
• ✔ Abandoning personal, financial, or work responsibilities.
• ✔ Concealing gambling from family and friends.

If these characterize you or another person, there is help.

5. Getting Help & Support

If gambling problems are a concern, confidential help is available:

• Gambling Helpline – Call 1800 858 858 for for expert advice.
• Responsible Gambling Victoria – Visit responsiblegambling.vic.gov.au for information and resources.
• BetStop – National Self-Exclusion Register – A free tool to exclude access to all licensed online betting websites in Australia. Learn more.

6. Protection of Minors

• ✔ Robust age verification prevents only qualified players from playing.
• ✔ Parental Controls – We advise parents to supervise internet use and use software to block minors' access.
• ✔ Robust security protocols safeguard our site against exploitation.

7. Compliance with Gambling Regulations

Dream Lotto Oz is in full compliance with Australian gambling legislation and responsible gaming practices. We work alongside the authorities to ensure high-level fairness, player protection, and responsible operations.

8. Contact Us

For queries about Responsible Gaming, our customer service can be contacted:

📞 Phone: 1300 188 911

🕘 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (AEST)